Privacy Policy

Effective Date: January 25th, 2025

Arco & Reed (“Arco & Reed,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, submit an inquiry, or interact with our advertisements and online services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Your name
Email address
Phone number
Wedding or event date
Wedding or event venue, city, or location
Services you are interested in
Information about your wedding or event
Messages, inquiries, and other information you choose to provide

We may collect this information through our website, contact and inquiry forms, questionnaires, Facebook or Instagram lead forms, social media, email, phone, and other services we use to communicate with prospective and current clients.

Our website and advertising platforms may also automatically collect certain technical information, such as browser or device information, IP address, website activity, and interactions with advertisements, through cookies, pixels, analytics tools, and similar technologies.

How We Use Your Information

We may use the information we collect to:

Respond to your inquiry
Determine our availability for your wedding or event
Provide information about our services, packages, and pricing
Prepare proposals, contracts, invoices, and other booking materials
Communicate with you about your wedding or event
Provide and improve our services
Manage client relationships and bookings
Measure the effectiveness of our website and advertising
Improve our marketing and customer experience
Comply with applicable legal and business requirements

Facebook and Instagram Lead Forms

If you submit information through an Arco & Reed advertisement or lead form on Facebook or Instagram, we receive the information you choose to provide through that form.

We use this information to respond to your inquiry, determine availability, provide information about our services and pricing, and communicate with you regarding your wedding or event.

Your use of Facebook and Instagram is also subject to Meta's own privacy practices and policies.

Service Providers

We may use trusted third-party service providers to help operate our business, website, advertising, communications, client management, payment processing, scheduling, analytics, and other business functions.

These providers may process personal information on our behalf when necessary to provide their services to us.

We do not sell your personal information.

Communications

If you provide your email address or phone number in connection with an inquiry, we may use that information to respond to your request and communicate with you regarding our services, availability, pricing, booking process, or your event.

Where required by applicable law, we will obtain any additional consent necessary before sending marketing communications.

You may ask us to stop sending promotional communications at any time by following any unsubscribe instructions provided or by contacting us directly.

Cookies, Analytics, and Advertising Technologies

Our website may use cookies, pixels, analytics services, and similar technologies to understand website activity, improve our website, measure advertising performance, and help us deliver relevant advertising.

Third-party platforms, including Meta, may collect information about interactions with our website or advertisements according to their own privacy policies.

Your browser, device, or applicable platform settings may provide options for controlling certain cookies or advertising technologies.

How We Protect Your Information

We take reasonable administrative and technical measures intended to protect the personal information entrusted to us.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business and financial records, fulfill contractual obligations, resolve disputes, and comply with applicable legal requirements.

Information that is no longer reasonably necessary may be deleted or anonymized as appropriate.

Your Choices and Requests

You may contact us if you would like to:

Ask what personal information we have about you
Request correction of inaccurate information
Request deletion of information, where applicable
Ask questions about how your information is used
Opt out of promotional communications

Certain information may need to be retained when required for legitimate business, contractual, financial, or legal purposes.

Children's Privacy

Our services are not directed toward children, and we do not knowingly collect personal information from children through our website or advertising for the purpose of marketing our wedding and event services.

Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, or services. We are not responsible for the privacy practices of those third parties, and their handling of information is governed by their respective privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, or legal requirements.

When we make changes, we may update the effective date shown at the top of this page.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Arco & Reed
Email: booking@arcoandreed.com
Website: www.arcoandreed.com